Poor communication between doctors and patients is widely seen as a problem in American healthcare. Now more and more healthcare providers are giving patients new ways of accessing doctors to ask questions or express concerns. In the age of email, texting, video chatting and social media, a look at the promise and limitations of digital communication to improve patient experiences and outcomes.
Guest Host: Steve Roberts
Opponents of proposed changes in Clinton-era medical privacy rules say the move would erode patients’ hard-won privacy protections, while supporters say they would make it easier for patients to get needed medical care. A panel explains the pros and cons of the proposed changes.
- Claude Allen deputy secretary with the Department of Health and Human Services
- Joanne Hustead senior counsel for the Health Privacy Project at Georgetown University
- Mary Grealy president of Healthcare Leadership Council
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